GDPR Information

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), individuals within the European Economic Area have specific rights regarding their personal data. While Glen-photon operates in South Africa, we extend these protections to all users who interact with our services.

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is manifestly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

Data Controller

Glen-photon is the data controller responsible for your personal data. Our contact details are:

Email: [email protected]
Address: 43 Kloof Street, Gardens, Cape Town 8001, South Africa

International Data Transfers

We do not transfer personal data outside of South Africa unless necessary for service delivery. If such transfers occur, we ensure appropriate safeguards are in place.

Automated Decision Making

We do not use automated decision-making or profiling in relation to your personal data.

How to Exercise Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected] with details of your request. We will respond within one month of receiving your request.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local data protection authority.